After your user access is approved, log in to CMRRA Direct and navigate to the Unclaimed Works menu option*.
The Unclaimed Works menu includes the following submenus:
- Online Music Services: This includes the Search Unclaimed Works, Claim History, and Online Relationship pages
- Major Labels: This links to the CSI claims portal for Canadian major label releases, which CMRRA administers on behalf of CSI, and was launched in 2015. Here, claims can be made against unpaid royalties for major label products released as of 2013. Users are required to register separately for access to the CSI portal.
*FOR CMRRA CLIENTS: If you have multiple payee accounts, ensure that you have selected your main account on the My Home page when you log in. This will guarantee that all of your associated catalogues and works will be visible to you within the Unclaimed Works pages. If you are logged in under one of your payee accounts, then your access and catalogue/work visibility will be limited only to those that are linked to that payee account.